Contact Crochet Patterns
Let's Talk Crochet
Have a pattern question, need help with a download, or got an idea for a new project? We are happy to hear from you.
Questions, Ideas & Feedback
Send Us a Message
Use the form for pattern questions, download help, corrections or ideas for future patterns. If your question is about a particular pattern or order, please include its name or order number.
Prefer email? ontario.rug@gmail.com
A Little Detail Helps
Need Help With a Pattern or Order?
The following details help us find the right design and answer faster.
- 1Your order number or pattern nameTell us which purchase or design you mean.
- 2The email used at checkoutThis lets us find your order and resend your files.
- 3The row, round or problemTell us where the numbers or wording differ from what you expect.
Before You Get in Touch
A Few Helpful Answers
Where do I find my pattern after I buy it?
Your download link appears on the order confirmation page and in your confirmation email. If you have an account, you can also find it under My Account, then Downloads.
My download link is not working. What should I do?
Send us your order number and the email address you used at checkout, and we will help you get your pattern.
What if a stitch count or instruction looks wrong?
Tell us the pattern name, the row or round involved, and the count you are getting. We can use those details to check the instructions.
Can I suggest a pattern or share a photo of my finished project?
Yes, we would love that. Send your idea through the form, and only share photos you have permission to share.
Can I ask about custom designs or working together?
Of course. Choose "Custom request or collaboration" in the form and tell us a little about your idea.
While You're Here
Find Your Next Crochet Project
Browse our digital patterns, instant download and easy to follow.